Last updated: 18th September 2026

1. Who We Are
This Privacy Policy explains how Ghoomantu Tours [Trading under Pahadi Bakra Adventure Expeditions Pvt Ltd] (“Ghoomantu,” “we,” “us”) collects, uses, and protects your personal information when you visit ghoomantu.com or get in touch with us.

Registered address: 101, 1st Floor, Parijat Extension, Nehru Nagar, Bilaspur, Chhattisgarh 495001, India
Email: info@ghoomantu.com
WhatsApp: +91 62309 19089

2. Information We Collect
When you use our inquiry form, WhatsApp, or email us directly, we may collect:

– Your name and email address
– The trip category you’re interested in (Heritage & Culture, Overland Expeditions, Wilderness Immersions, or The Outdoor Lab)
– The nature of your inquiry (Private Journey, B2B Partnership, or Institutional Program)
– Any details you share with us about your travel plans, group size, or preferences
– Your phone number, if you contact us via WhatsApp or provide one voluntarily

We do not collect payment information through this website. All trip costing and payment arrangements are handled directly and separately once your journey is confirmed.

3. How We Use Your Information
We use the information you provide to:

– Respond to your inquiry and plan or quote your journey
– Communicate with you about your trip before, during, and after travel
– Evaluate and respond to B2B or institutional partnership requests
– Improve our website and the journeys we offer

We do not sell, rent, or trade your personal information to third parties.

4. Cookies
Our website may use cookies to help it function correctly and to understand how visitors use our site.

5. Data Sharing
We may share your information with trusted local partners, guides, or ground operators only where necessary to plan or deliver your journey. We do not share your information with third parties for their own marketing purposes.

6. Data Retention
We retain your personal information for as long as necessary to respond to your inquiry, deliver your journey, and meet our legal and accounting obligations. We retain information for 3 years after your last interaction with us.

7. Your Rights
Under India’s Digital Personal Data Protection Act, 2023, you have the right to:

– Access the personal information we hold about you
– Request correction or updating of inaccurate information
– Request erasure of your personal information, subject to our legal obligations
– Withdraw consent at any time
– Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
– Lodge a grievance with our Grievance Officer, and if unresolved, with the Data Protection Board of India

To exercise any of these rights, contact us at info@ghoomantu.com.

8. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, the Grievance Officer for Ghoomantu is:

Name of Grievance Officer : Pratyush Rachelwar
Email: info@ghoomantu.com

9. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach us at:

Email: info@ghoomantu.com
WhatsApp: +91 62309 19089
Address: 101, 1st Floor, Parijat Extension, Nehru Nagar, Bilaspur, Chhattisgarh 495001